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Refund Policy

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Refund Policy
Unstoppable Esthetics
Last Updated: November 1, 2025


At Unstoppable Esthetics, we take great pride in providing exceptional spa, beauty, and skincare services. Every treatment and product is delivered with the highest standards of professionalism and care. Due to the personal and customized nature of our services, we have established the following refund and exchange policy:

1. Services
All service sales are final.

Once a treatment has been performed, the cost of the service cannot be refunded.
We do not offer refunds for dissatisfaction with services that were rendered as requested. However, we are committed to ensuring that each client leaves feeling satisfied and cared for. If you are not satisfied with your experience, please don't hesitate to contact us within 48 hours of your appointment so we can work towards an appropriate resolution.

2. Products
To protect the health and safety of our clients, we cannot accept returns or issue refunds on opened or used skincare products, cosmetics, or personal care items.
Exchanges or store credit may be offered only if:

  • The product was defective or damaged at the time of purchase, or

  • You experienced a documented allergic reaction (with proof of purchase).

All exchange requests must be made within 7 days of purchase and accompanied by the original receipt.

3. Cancellations and Missed Appointments

  • Appointments canceled with less than 24 hours’ notice are subject to a 50% cancellation fee.

  • No-shows will be charged the full amount of the scheduled service.

  • Deposits or prepayments made for appointments are non-refundable but may be applied to a rescheduled session if notice is provided in a timely manner.
     

4. Gift Certificates and Packages

  • All gift certificates, vouchers, and service packages are non-refundable and cannot be exchanged for cash or credit.

  • They may be transferred to another person with prior approval from management.
     

5. Prepaid Services
Prepaid sessions, such as multi-treatment packages or memberships, are non-refundable once purchased. If you are unable to complete your package due to health reasons, please don't hesitate to contact us. Our management will review each case individually.

6. Our Promise
At Unstoppable Esthetics, client satisfaction is at the heart of everything we do. While we cannot issue refunds for completed services, we welcome open communication and will do our best to resolve any concerns with professionalism and care.

7. Contact Us
If you have questions or concerns regarding our Refund Policy, please get in touch with us directly at:

📧 info@unstoppable-esthetics.com
📞 1-877-518-3773
🌐 www. unstoppable-esthetics.com 

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